Customer Service


Delivery is FREE on ALL ORDERS to customers in UK mainland. If a delivery is go to outside UK mainland please call on 01633415590 for a quote or email
Standard delivery within 48 hours for stocked products, subject to availability. No minimum order value . Some items will show specific lead times if they are to be custom made. Any questions on lead times please contact us.
Any items that require installation, will be delivered on the day of installation.
*Deliveries to Northern Ireland, Scottish Highlands, offshore islands (including Isle of Wight) and all other non-mainland UK destinations will be charged separately. Please contact us 0n 01633 415590 for more details.


All prices are subject to VAT.

Payment Methods

Payment will be made securely through Barclaycard. We accept the following cards: Visa, Master Card, Visa Debit, Visa Electron, Solo and UK Maestro. We do not currently accept card payments from non-UK customers through our website.


If you wish to cancel your order: (a) you can notify us by email to before we have dispatched the goods to you 2pm; or (b) where goods have already been dispatched to you, by returning goods to us. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange.
The costs of returning goods to us shall be borne by you unless item is faulty or defective.. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
Please note: Special Order and non-stocked items may only be returned if damaged or faulty


If you have a specific requirement or require a bespoke product or service please call us and we will be more than happy to assist Please call 01633 415590 or email


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Contact Us

The Library Shop
S A Secure
Oak House
Langstone Business Village Langstone Park
Langstone Newport
NP18 2LH

Phone: +44 (0)1633 415590